Customer Service/Healthcare-$14/hour-Part Time Enrollment Specialist(Janesville, WI)
Customer Service/Healthcare-$14/hour-Part Time Enrollment Specialist BeneStream is a revolutionary start-up that has the potential to deliver billions of dollars in poverty alleviation every year. Recognizing an unprecedented historical opportunity in the Affordable Care Act, BeneStream's technology and in-person enrollment help will help millions of eligible working-poor families claim critical government benefits. BeneStream received early support from the Ford, Robin Hood and Clinton Foundations. Learn more at www.BeneStream.com BeneStream is looking for an energetic, personable individual with a passion for economic justice who is interested in working for a for-profit social venture. The right candidate will be hyper-organized and ready to think critically to deliver a new model of public benefits delivery. This is an entry-level position and training will be provided. The SWAT team member will play a key role in delivering BeneStreamâs public benefits enrollment product. This person completes on-site enrollments one-on-one with low-income workers. The SWAT team member will experience the energy of a startup environment and have a front row seat for the implementation of the ACA (Affordable Care Act). Duties Include: ï§ Direct client service: help low-income and working families apply for Medicaid, food stamps and Lifeline phones ï§ Use BeneStreamâs software to determine employeesâ eligibility for public benefits ï§ Guide employees through the application process of Medicaid, food stamps, and Lifeline phones ï§ Develop a strong understanding of enrollment rules and procedures ï§ Prepare necessary materials for each implementation ï§ Keep track of employees and their statuses ï§ Contacting and keeping-in-touch with employees via phone, email, text ï§ Other policy research, operations and client management projects as needed Desired Qualifications: ï§ Proficient in Spanish is a must. Other languages a plus. ï§ Personable and comfortable assisting clients over the phone and in person ï§ Ability to think on your feet and solve problems in the field ï§ Ability to work independently and as part of a small dynamic team ï§ Highly organized ï§ Computer literate ï§ Reliable transportation We are looking to begin training sessions next week so for immediate start please email updated resumes to Kayla@benestream.com. Part Time hours as needed. Entry level with paid training. Some local and regional travel will be required.